For Nevada Customers, please call (702) 914-2330.
Wash hair every 2 to 3 days. The longer you go between washes, the longer your hair will last due to the detergent chemicals in shampoo. They strip away the hair's natural oil's and can cause them to weaken. We recommend using paraben-free, and sulfate free shampoos. Thoroughly wet hair with warm water and gently run a mild shampoo down extensions. Start from the roots and continue down the hairshaft. Avoid rubbing hair vigorously to avoid tangling. Rinse and apply conditioner to ends of hair, avoiding direct contact with the bond near the scalp. Allow conditioner to sit for 5 minutes before rinsing. Gently towel dry hair then spray leave-in conditioner and brush.
When it comes time to brush your hair, we recommend using a loop brush. This will prevent tangling and yanking the hair from the wefts. Start at the ends and work your way up. Hold your hair in a low ponytail or hold hair at the bonds while brushing out the ends to prevent excessive pulling. Brush in sections to make sure your hair is brushed all the way up to the attachment area. Do not snag the beads, wefts or bonds which can cause damage to your natural hair. Failure to section and brush out thoroughly can lead to matting near the root. Brush hair gently to avoid snapping the ends, which can cause the hair to shed prematurely from the beads, wefts or bonds. Light shedding is normal.
Use dry shampoo in between wet washing to prevent oil build up which can cause premature slippage of tape-in extensions.
Your extensions will react to heat just like your own natural hair. You may use all the common tools such as flat irons, curling irons, blow dryer for styling, apply heat protectant before styling. Keep irons or blow dryers away from bead/tape/bond areas, use lower settings on any heat appliances. Avoid excessive heat which can dry out and/or damage the hair. When using conditioners, waxes, gels, serums or oils, avoid contact with the bond areas and use only from mid-length to the ends of extensions. Avoid finishing products that contain alcohol.
We do not recommend the use of any dye, toner, bleach, perm, keratin, or straightening solutions, which can damage hair. We do not recommend getting your hair extensions wet from swimming. Sulfates from chlorine and salt water can break down the bonds and dry out your hair. If you do enter a pool or ocean, put your hair in a bun or braid and immerse your hair in fresh water. After getting out of the water thoroughly wash your hair and spray leave-in conditioner, brush hair out and allow hair to air dry. When sleeping, a satin pillow case will help prevent tangling, leave your hair smoother and your complexion softer. Never sleep with wet hair and never let dry without brushing.